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ITEMS awarded contract to develop ITIL v2 to V3 Bridging Course - 3rd August 2007

Items have been awarded the contract from ISEB to develop the new ITIL v2 to V3 Bridging course.  This course, lasting for one day, will provide people familiar with ITIL v2 to smoothly tansition to ITIL v3, explaining the new concepts identified in ITIL v3 as well as outlining all the major differences between the two versions.  It is expected that the course will begin to be run by the 3rd quarter of the year.

 
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ITEMS deliver Service Design Book for ITIL version 3 - May 2007

Items successfully deliver the final version of the Service Design book to the OGC for publication, on time and within budget. 

 
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ITEMS awarded contract to write ITIL version 3 book - 24th August 2006

Items have been awarded the contract from OGC to write one of the new ITIL version 3 books. With ITIL version 3 being widely anticipated throughout the industry, it is expected that the new books will be out sometime in quarter 2 of 2007.

 
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ITEMS agree sponsorship deal with local football club - 22nd August 2006

Items Managing Director Colin Rudd has negotiated a kit sponsorship deal with local football club Christchurch Rovers FC.  Following discussions with Christchurch's management team the sponsorship was agreed for an undisclosed fee.  For more details of Christchurch Rovers FC visit www.crfc.tk

 

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ITEMS Consultant speaks at Danish itSMF Conference - 25th May 2005

Items consultant Colin Rudd delivered a fascinating interpretation of the contents of the ITIL Business Perspective module for the members of the Danish itSMF conference in Copenhagen.  For more details visit www.itsmf.dk/brugerdir/Revideret program.pdf

 

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ITEMS Consultant speaks at Portuguese itSMF Conference - 24th May 2005

Items consultant Colin Rudd delivered a well received presentation on the Service Management journey from ITIL to ISO2000 for the members of the Portuguese itSMF conference in Lisbon.  For more details visit www.itsmf.pt/Conferencia05.htm

 

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ITEMS Achieves accreditation for it's BS15000 Training - 23rd May 2005

We are pleased to announce that the itSMF has granted ITEMS accreditation for it's BS15000 consultant and auditor training courses.  For more details of these courses please click here.

 

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BS15000 Passes first ballot for acceptance to ISO20000 - May 2005

A recent ballot of the ISO committee has seen BS15000 take it's first positive steps to becoming the international standard for Service Management (ISO20000).  If things go according to plan then this is likely to occur during early 2006.